TWO RETAIL EXCELLENCE AWARDS
RECEIVED BY LOCAL HOT SPRING® SPAS DEALER
SCARBOROUGH, ME –February, 2008–Mainely Tubs, a local hot tub retailer based on the Payne Rd. in Scarborough, recently won two 2007 Awards for Retail Excellence from Watkins Manufacturing Corp., manufacturer of HotSpring® Spas, the world’s number one-selling brand of portable spas/hot tubs.
The Scott Smith Superior Customer Satisfaction Award and the Largest Store Award were presented to Jim Van Fleet, owner, and Michelle Jensen, sales manager of Mainely Tubs, at the annual HotSpring® Spas dealer conference in Anaheim, California. 2007 marks the sixth consecutive year that Mainely Tubs is the largest retail outlet in the world for HotSpring® Spas.
“Mainely Tubs was selected from among more than 950 HotSpring® dealers worldwide to receive this symbol of excellence because of their commitment, professionalism, product knowledge and outstanding customer service,” said Mike Dunn, Vice President of Sales and Marketing for HotSpring® Spas.
“The team at Mainely Tubs really excelled in two specific areas, and that is why they earned the Scott Smith Superior Customer Satisfaction Award and the Largest Store Award for 2007. They are the only dealer to have received multiple awards this year. We’re very proud of them. They’ve demonstrated that they have what it takes to be a leader once again in 2008.”
Van Fleet said receiving the awards motivates his staff to work even harder to exceed the expectations of current and potential customers. “Everyone one of our team loves showing customers what a positive impact owning a hot tub can have in their daily lives, from helping them relax, to spending more quality time with family and friends, to getting a better night’s sleep. Our enthusiasm shows and our customers appreciate that. We’re here to build relationships that last well beyond the initial sale.”
About Hot Spring Spas
Established in 1977, Vista, Calif.-based Watkins Manufacturing Corp. is the manufacturer of HotSpring® Spas. More than 800,000 spas have been sold since Watkins’ inception. Watkins’ worldwide dealer network of more than 950 sales and service centers is in all 50 states, Canada and more than 60 other countries. Watkins is a division of Masco Corp. (MAS-NYSE), a Fortune 500 company whose quality products include Delta® faucets, KraftMaid® cabinets and Behr® paints.
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